Shipping Policy
At Basically Healthy, we aim to get your glow treats to you as quickly and smoothly as possible ✨
Please review our shipping details below.
Order Processing
-
All orders are processed within 1–2 working days (excluding weekends and public holidays).
-
Once your order is processed, it will be handed over to our delivery partners for shipment.
Delivery Timeline
-
Estimated delivery time is 3–5 working days from the date of dispatch.
-
Delivery timelines may vary slightly based on your location, courier partner, or unforeseen circumstances.
Shipping Coverage
-
We currently ship across India.
-
Remote or non-serviceable pin codes may experience extended delivery times.
Shipping Charges
-
Shipping charges (if applicable) will be calculated and displayed at checkout before payment.
-
Any promotional free-shipping offers will be clearly mentioned on the website.
Order Tracking
-
Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery status.
Delays & Exceptions
While we strive to meet our delivery timelines, delays may occur due to:
-
Weather conditions
-
Courier partner issues
-
High-volume periods (sales, holidays)
We appreciate your patience in such cases.
Incorrect Address / Failed Delivery
-
Please ensure your shipping address and contact details are accurate at checkout.
-
Collipop is not responsible for delays or non-delivery caused by incorrect or incomplete address details.
Need Help?
For any shipping-related questions, feel free to reach out to us at: shop@basicallyhealthy.in